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Show & Tell: Using Data to Increase Diversity in ADR

Presented by the Defense Research Institute (DRI)

Despite long standing discussion about how to increase diversity in the ranks of neutrals, there is an absence of quantifiable data about the demographics profile of mediators and arbitrators chosen by insurers and lawyers. The absence of this critical data point makes increasing diversity and inclusiveness amongst mediators and arbitrators difficult. Most everyone agrees there needs to be more diversity, but we lack data to measure the problem and any progress we hope to make

DRI seeks to increase the appointment of mediators and arbitrators in underrepresented demographic categories. They aim to create methods of measurement for quantitative data to set milestones for insurers’, affinity bar associations’, and lawyers’ journeys in learning about how to design opportunities for mediator and arbitrators who are not members of a candidates’ pool for mediators and arbitrators, whose membership is dependent upon prior experiences with insurers and lawyers.

Join world-renowned alternative dispute resolution experts to engage in a lively discussion and a facilitated dialogue about this initiative and the importance of growing the diversity of perspective, experience, and voice in alternative dispute resolution. This esteemed group is sure to bring value to how you consider and make neutral selections in your practice.

Presenters:

Opening Remarks
Douglas Burrell | Partner, Drew, Eckl, & Farnham LLP & President-Elect, DRI

Introduction of Keynote Speaker
Krista Glenn | Chief Claims Officer, IAT Insurance Group

Keynote: Lessons Learned About Voice and Cultural Considerations
Kenneth R. Feinberg | former Special Master of the 9/11 Victim Compensation Fund

Explanation and Rationale for Initiative
Chris M. Kwok, Esq. |  Mediator, Arbitrator, Referee/Special Master, Hearing Officer, JAMS
Tom Maroney | Partner, Maroney O’Connor LLP & Chair, DRI Alternative Dispute Resolution Committee
Maria Volpe | Professor of Sociology & Director of the Dispute Resolution Program, CUNY John Jay College of Criminal Justice & Director, CUNY Dispute Resolution Center
Dean Martinez | CEO, DRI

Facilitated Dialogue
Moderator:
Rebekah Ratliff, CCLS | Mediator, Arbitrator, Neutral Evaluator, JAMS
Panelists:
Michael Zeoli | AVP, Litigation & Vendor Management, IAT Insurance Group
Joshua Schwartz | Director of Reinsurance Litigation, Chubb
Gwen Larkin, J.D. | Claims Technical Director, American Family Insurance
Christine Renella | Partner, Zelle Property Insurance Practice Group & Managing Partner, Zelle Miami Office
Kenneth R. Feinberg

Closing Remarks
Douglas Burrell | Partner, Drew, Eckl, & Farnham LLP & President-Elect, DRI

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About JAMS - The Way Forward.TM

JAMS is the premier provider of alternative dispute resolution (ADR) services, handling more than 21,000 cases annually. With nearly 500 neutrals and 29 locations, JAMS delivers efficient, cost-effective, and impartial solutions for business and legal disputes at any stage of conflict. Since its founding in 1979, its distinguished panel has included retired federal and state court justices, former litigators, transactional attorneys and other ADR professionals with deep industry and practice area experience. JAMS offers customized in-person, virtual and hybrid resolution services to provide a seamless experience through concierge-level client care, highly skilled case managers, and advanced technology.

More information about JAMS is available on our About Us page, and you can connect with us on LinkedInFacebookX and our JAMS ADR blog.

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This website is not a solicitation for business. All content on the JAMS website is intended to provide general information about JAMS and an opportunity for interested persons to contact JAMS. The content of this website is not offered as legal advice or legal opinion and it should not be relied upon for any specific situation.  JAMS neutrals are not engaged in the practice of law and no attorney client relationship is intended.  This website is for informational purposes only and does not constitute a complete description of JAMS services. While JAMS endeavors to keep the information updated and correct, JAMS makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information contained in this website. 

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